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I Ordered goods totally just over £50 but never received even though they sent me an email saying goods have been dispatched.I paid extra £5.95 for special delivery goods never turned up so i tried contacting them by phone but it's constantly engaged whether it's during the day or middle of the night.I have sent more than 10 emails to them and not one response so i am now taking them to the small claims court if my bank does not refund my money. DO NOT USE THIS COMPANY. Worst company ever dealt with by a long way 1291838
 Comments (19) |
| 1. Written by james on April 18, 2012 from -, -, UK bought some purist phase2 darts from these people.was told be next day delivery that was 5 days ago.have tried calling them but no answer they dont reply to emails either.will hold out for another week to see what happens if i dont hear anything i will be contacting trading standard and the pdc on the hope they can warn other people about these scamsters |
| 2. Written by C Lewis on April 16, 2012 from london, england, UK I am waiting darts for my 10 year old who is very disappointed to be let down. Nobody answers the phone, nobody replies to messages, clearly is company has a very bad wAy of dealing with customers and I will be taking them to Court on behalf of my son if they do not sort this problem out! |
| 3. Written by Mr G on November 16, 2011 from -, -, UK Thanks for the info just got the credit card out ready to do the biz -- not now though thanks to you Stuarth for starting the line. Cheers |
| 4. Written by Matt on July 25, 2011 from maidenhead, england, UK Agree with all the above. I have been chasing for months now. They owe me £60. They take your money and if the items aren't available they do not refund you. AVOID LIKE PLAGUE |
| 5. Written by Kim on February 19, 2011 from london, england, UK Wish i had seen these comments before ordering from 'Best of British Darts'...what a bunch of scammers!!!! Ordered £30 worth of stuff for my son's Xmas present and guess what....they never arrived! After many emails and promises to resend, nothing ever received. My last email requested a refund, but never received. Nobody answers the phone either. DO NOT BUY FROM THIS COMPANY |
| 6. Written by sam on February 3, 2011 from london, england, UK absolute load of s##t this company are, i ordered products that come to £50 and then paid £6.20 for next day delivery, 4 days went by and tried the phone number which no one ever answers then sent e-mails and the kept saying that they were on there way, i lost patience and sent them an e-mail of exactlly what i thought of them and they just cancelled my order, still waiting for my money back, if this shop was a person i would of kicked there head in by now they are so irretating and totally un-professional. DO NOT BUY FROM THIS CRAP !!! |
| 7. Written by PJH603 on December 8, 2010 from bristol, england, UK I ordered £70 worth of goods from this org. recently they have not delivered yet,I have called them 4 times and emailed them 4 times now they haven't responded. The phone number just goes through to a recorded message. They have been registered on companies house for 5 years so I dont think its an intentional scam as they would have been removed if they were, I have now reported them to the trading standards agency, I suggest anyone else does the same thing so they can be contacted by the authorities and "reprimanded". |
8. Written by on July 15, 2010 from crawley, england, UK avoid them like the plague. ripped me off over a year ago and i still cant stop them sending me the monthly news letter. |
| 9. Written by Anto on May 17, 2010 from zagreb, grad zagreb, HR They ripped me to! I have ordered phase 2 soft tip darts and never saw them! I'm pissed off!! |
| 10. Written by Liz on March 9, 2010 from crawley, england, UK I posted a while ago when I was having problems with an order that I had placed with Best of British Darts. I am now posting with an update at the request of the company. I did eventually receive the darts that I had ordered. I do not think that the company is trying to intentionally con people. I think it's just a small company that is not able to deliver as quickly as is promised on the website. It's a shame that the man who replied to emails was so unprofessional as it left a very bad impression of the company with me. Because of the tone of his emails to me and his failure to respond to my repeated emails asking for an update as to when I should expect the goods, I will not be ordering with the company again and would not recommend it to friends. I would recommend that the company seriously improves its customer relations. |
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